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More than 355,000 Ford trucks sold in the U.S. are being recalled due to problems with dashboard display, according to federal regulators.
The National Highway Traffic Safety Administration (NHTSA) said some Ford 2025-2026 models were included in the recall, such as the F-550 SD, F-450 SD, F-350 SD, F-350 SD, F-250 SD and 2025 F-150.
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2025 Ford F-150 XL with sporty look package. (Ford)
The dashboard display shows key information about the driver, such as the car's speedometer, tachometer, fuel gauge, engine thermometer, and odometer. If there is a problem with this panel, it usually means a problem with the car's display of information such as speed, fuel level, and navigation.
When the car is turned on, the dashboard cluster (IPC) in the recalled vehicle may be blank due to a computer error that occurs when the system tries to enter sleep mode.
“This situation prevents safety-related Telltales and meter readable, increasing the risk of crashes because critical safety information may not be displayed,” Ford told Fox Business.
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June 21, 2024, Ford dealership in Richmond, California. (David Paul Morris/Bloomberg by Getty Images/Getty Images)
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Ford knows there are 95 warranty claims, and a car owner questionnaire (VOQ) is related to this concern, but is not aware of any accidents or injuries.
Regulators warn that the engine may fail after starting. The software will be updated by a dealer or wireless update.
Ford told Fox Business that desktop software updates that will be more convenient for customers than in-person dealer visits could resolve the recall. The email will notify the owner to take their vehicle to Ford or Lincoln dealerships to make the IPC module software updated or updated via over-the-air software to disable the memory protection feature for free.
Customers can contact Ford's free phone line via 1-866-436-7332, or a local Ford or Lincoln dealer, and refer to the FSA 25S88.
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Reuters contributed to the report.